FAQ

How long does shipping take?

Shipping usually takes between 3-5 business days. Orders placed on the weekend will not be processed until Monday. Shipping during the holidays may take 5 - 10 business days. Our business hours are Monday - Friday 8am - 5pm

How much does shipping cost?

The cost of shipping is determined by the weight of your order, the service chosen and by the rate of the carrier. All orders over $50 include free shipping.


Shipping Policy:

At Gentlemen Republic we are committed to providing you with a seamless shopping experience, including prompt order processing and shipping. Our goal is to get your order out as quickly as possible. Once your order leaves our warehouse and is picked up by the carrier, it is no longer under our direct control. We work with trusted carriers to ensure the safe and timely delivery of your package. However, please note that what happens during transit and upon delivery is beyond our control.

Delivery Confirmation:

If the carrier provides proof of delivery through a recipient's signature or photographic evidence, we consider the order successfully delivered. In such cases, we do not offer refunds or replacements.

Reshipping Option:

We understand that unforeseen circumstances can occasionally affect deliveries. For added peace of mind, we offer a reshipping option for your order. For a fee of $25.00, we will send your product with direct signature confirmation upon delivery. This means that the carrier will not release the package unless it is signed for by the recipient. This option benefits both parties, as it ensures the secure receipt of your order.

If you wish to take advantage of the reshipping option or have any other questions or concerns, please don't hesitate to contact us at Contact@GentlemenRepublic.com. Our dedicated customer support team is here to assist you.

We hope this refined policy addresses your shipping and delivery concerns effectively. If you have any further questions or need additional information, please feel free to reach out to us. Your satisfaction is our priority.

Do you ship outside the United States?

We do not but please feel free to send us a message on our contact email. That would be the best method of figuring out a solution. We do ship to all 50 states including Puerto Rico and a few others.

I am interested in carrying Gentlemen Republic at my business, how do I get information about wholesale prices? 

Please visit our https://gentlemenrepublic.com/pages/ws-account-create and let us know where you are located. We will respond as soon as possible with the information you are looking for.

How do I contact you with questions about my order?

You can send us a message at Contact@GentlemenRepublic.com .We will respond to your message as soon as possible.

HQ

Office Hours: Monday - Friday, 8:30am - 5pm PST

Phone Number: (323) 582 - 4368

Email: Contact@GentlemenRepublic.com

Address: 1496 W. 135th St

Gardena, CA 

 

 

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